Terms of Use

Access to and use of this website (“site”) is subject to these terms and conditions. This page also contains important notices and copyright information that must be observed. Any rights not expressly granted herein are reserved.

Some of the products and services described on this site may not be available in all states served by PacifiCorp (or “Company”) (dba, Pacific Power in Oregon, Washington and California and Rocky Mountain Power in Utah, Wyoming and Idaho). Regulatory requirements for what PacifiCorp may offer customers and the conduct of business with you vary by state. You may contact PacifiCorp or refer to the utility-commission-approved tariff schedules and rules and regulations posted here to find out about the requirements in your state.


Limitations on site content

PacifiCorp and its affiliates, subsidiaries and business units and its parent company, Berkshire Hathaway Energy Company and its subsidiaries and business units make no representations about the suitability for any particular purpose of the information included on this site, including but not limited to documents, images and graphics (collectively referred to as "Content"). All are provided "as is" without any warranty of any kind.

Although the Company strives to maintain the accuracy of the material on this site, the Content may include errors or technical inaccuracies and may be updated or changed periodically by PacifiCorp's employees, contractors and agents. PacifiCorp may also make changes in the services and programs described in the Content at any time without notice. In the event a product is listed at an incorrect price due to an error on our part, or incorrect information received from one of our suppliers, the Company reserve the right to correct such errors before fulfilling any orders placed for product listed at the incorrect price. You may confirm all prices by phone or in person.

PacifiCorp's obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this site should be construed to alter such agreements.

Protection of site content

The material on this site is protected by copyright or similar rights unless identified otherwise. The Content on this site may not be used, unless specifically permitted in writing by PacifiCorp or the owner of the rights to the Content.

All trademarks, logos, and/or service marks displayed on this site, unless otherwise identified, are the property of PacifiCorp and nothing in this document or contained on this site should be construed as granting in any manner, by implication, estoppel, or otherwise, any license or right to use any of PacifiCorp's logos (e.g. Pacific Power and Rocky Mountain Power), trademarks or service marks without express written permission. Any unauthorized use or misuse of this intellectual property or unauthorized use of any contents of this site will be subject to all appropriate remedies, including appropriate legal action.

Media use of site content
Reporters and media companies are granted a non-exclusive, royalty-free, non-transferable license to re-produce and re-print Content intended for press release. Reproduction of photos, illustrations, charts and graphics is prohibited unless permission is granted by the PacifiCorp's communications department.
Limitation of liability

Neither PacifiCorp, nor any party involved in any way in creating, producing, maintaining or delivering this site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this site and its Content. The Content of this site is only for general information or use. It does not constitute advice and should not be relied upon in making (or refraining from making) any decision. PacifiCorp will not be liable for any damages (including, without limitation, damages for loss of profits or any consequential or special damages) arising in contract, tort or otherwise from the use of or inability to use this site, or any of its Content. PacifiCorp makes no warranty that the Content of this site is free from infection by viruses or anything else which has contaminating or destructive properties.

PacifiCorp makes no representations whatsoever about any other site which you may access through this site. Linked sites are operated independently from PacifiCorp. In addition, a link to a non-PacifiCorp site does not mean that PacifiCorp endorses or accepts any responsibility for the content, or the use, of such site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. In no event will PacifiCorp be liable to any party for any direct, indirect, special or other consequential damages for any use of this site, or on any other linked site.

PacifiCorp follows industry best practices regarding secure Internet data communications. Information transmitted via wireless communications may not be secure and users should take this into consideration when using restricted areas of our site. Users employing wireless Internet access assume all risks associated with unauthorized reception of transmitted data.

Materials you send to us
Any comments or materials sent to PacifiCorp such as questions, comments, suggestions or the like regarding the Content (collectively "Feedback"), shall be deemed to be non-confidential. PacifiCorp shall have no obligation of any kind with respect to such Feedback and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the Feedback to others without limitation. Further, PacifiCorp shall be free to use any ideas, concepts, know-how or techniques contained in such Feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such Feedback.
Restricted areas of the site

Certain areas of this site, such as customer self-service, are restricted to authorized users through use of user IDs and passwords. If you are an authorized user of a restricted area, you are responsible for maintaining the confidentiality of your user ID, password and account information, if any. The site provides facilities which enable you to change your password at any time.

As a security measure, access to certain areas of this site may require you to provide personally identifiable information to verify your identity. If you choose not to provide the requested information, you may not be able to access certain areas of this site.

If you become aware of any unauthorized use of your user ID or any other breach of security in relation to the site, notify PacifiCorp immediately.

PacifiCorp reserves the right to restrict online access to a customer's electric service account information at any time.

Information you provide to us
Personally identifiable information you provide to PacifiCorp for the purpose of receiving products or services will be handled in accordance with PacifiCorp's privacy policy.
Use of information – site tracking

The Company logs IP addresses (the Internet address of a computer) to track use of the site(s) -- individual users remain anonymous while using unrestricted areas of the site. PacifiCorp analyzes this data for trends and statistics about page viewing frequency and sequence to improve this site and the services PacifiCorp offers you. The Company does not link your computer's IP address to anything personally identifiable.

Some sites use "cookies," small files placed on your hard disk for record-keeping or advertising purposes. Cookies enable customization of content based on your subject matter choices. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you choose not to accept cookies, however, some sites may not display properly or you may not be able to access certain information.

Online services including electronic bill payment and presentment or account ask for additional personal information. That information will be used by our subsidiaries to provide products and services to you. Other uses will be explained in the Terms of Service you review when you sign-up for services, surveys or other offers. You will also have the opportunity to review and correct your information.

Links to other sites

This site supplements pages with information from third parties and links to other sites, which are not maintained by, or related to PacifiCorp. Links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or PacifiCorp. Links should be accessed at the user's own risk, and PacifiCorp makes no representations or warranties about the content, completeness, or accuracy of the links or the sites linked to this site. Inclusion of a link to a third-party site does not imply endorsement by PacifiCorp of that site. PacifiCorp is not responsible for the privacy practices or the content of sites other than PacifiCorp's site. However, this site has security measures in place to protect the loss, misuse and alteration of the information under our control. Should you encounter a link on this site to information you find objectionable, please contact PacifiCorp.

Forward-Looking Statement Disclosure

Note: Investor information contained on this site is forward-looking information based on current expectations and plans that involve risks and uncertainties. Although PacifiCorp believes that this forward-looking information is accurate, its business is dependent on various regulatory issues, general economic conditions and future trends, and these factors can cause actual results to differ materially from the forward-looking information that has been provided. The reader is cautioned not to put undue reliance on this forward-looking information, which is not a guarantee of future performance and is subject to a number of uncertainties and other factors, many of which are outside the control of PacifiCorp. Stock quotes are time delayed and should not be used for real-time investment decisions. All postings subject to our notice regarding forward-looking statements, and the Legal Notices and terms of this site. Please review the material on this page periodically, as it will be updated from time to time.


The following are trademarks and registered trademarks of PacifiCorp: